Betting is for fun — not for stress. Caaino believes every member should be in control of their own experience. This page has all the tools and information you need to stay protected.
Keep in mind: Betting is entertainment. Never bet to recover losses, never bet on borrowed money, and never use funds meant for essential expenses. If you ever need help, Caaino is always here.
Features Caaino offers to keep you safe
Set your own daily, weekly, or monthly deposit limit. Once set, it cannot be increased for at least 24 hours — that's the safeguard.
Effective ImmediatelySet a cap on the maximum amount you can lose within a given period. Once that limit is reached, Caaino will automatically stop your betting.
Automatic ProtectionNeed a break to clear your head? Temporarily suspend your account for anywhere between 24 hours and 6 months. You won't be able to log in during this period.
Active at Any TimeFor a longer break, suspend your account for anywhere from 6 months to permanently. No reason required, no questions asked.
Full confidentialitySee a clear breakdown of how much you've bet, won, or lost — daily, weekly, or monthly.
Detailed ReportsAge verification is mandatory at registration. No one under 18 may use Caaino — this is a strict rule, not a suggestion.
Strictly 18+For many people, betting is as much a part of watching cricket or football as the game itself — it adds an extra edge to every match. But Caaino knows that without limits, even the best things can become a problem.
Online betting is growing in popularity across Bangladesh. Thousands of people bet on Caaino every day — following scores, winning, and having fun. But some find they've lost control, and betting is causing real problems in their lives. Caaino wants to help those people.
Responsible gambling isn't just about betting less — it's about betting mindfully. Setting a budget, keeping a cool head when you lose, and not getting greedy when you win. It's a mindset where betting is a small pleasure in life, not the main goal.
Caaino has all the responsible gambling tools you need. But these tools only work when you choose to use them. Below is a guide on how to make the most of them.
Click on the profile icon in the top right corner.
You'll find this option within your account settings.
Daily, weekly, or monthly — set your limit however works best for you.
Takes effect immediately once confirmed with OTP.
Important: Lowering your deposit limit takes effect immediately. Increasing it, however, requires a 24-hour waiting period — this is an intentional safeguard.
If you feel your betting is getting out of control, self-exclusion is the most powerful step you can take. Once activated:
To request self-exclusion, contact us via live chat with the message "Self-Exclusion", or Help CenterGo to
Where to get help if betting becomes a problem
Caaino's Bengali support team is available 24/7. Chat with us about self-exclusion, limit settings, or any concern you may have.
Help CenterLog in to your account and go to the "My Betting" section to view your full history. Analyse it yourself.
Log InGo to Account Settings to find options for deposit, loss, and session limits. It only takes a few seconds.
Set it nowEmail us with the details of your concern. Messages sent with the subject line "Responsible Gaming" receive priority responses.
Contact UsIf any of the points below apply to you, it's time to take notice. This isn't a disease — it's a signal that you could use a little support.
Betting problems don't appear overnight — they develop gradually. Recognizing these signs early means you can address the issue before it gets worse:
If you notice these signs, don't blame yourself. This is a health issue. Caaino's support team won't judge you — they're here to help.
Have children at home? Caaino ensures minors cannot access the platform in any way — but it's also worth taking a few precautions at home:
If a minor has accidentally accessed your account, contact Caaino support immediately.
Responsible betting doesn't just help you avoid problems — it actually makes the experience more enjoyable:
Betting within your limits keeps the stress out and the fun in.
Financial peace of mind means healthier relationships too.
Staying within your budget keeps your future secure.
Staying in control means less stress and better sleep.
Betting on Caaino isn't about the pressure to win — it's about making cricket or football even more exciting. Join safely and play within your limits.
For 18+ only. If you need help, Help Centercontact us at