Please read these terms before using Caaino. All rules covering accounts, betting, payments, bonuses, and responsible gaming are clearly laid out here.
Key points to know before reading the full details
You must be at least 18 years old to use Caaino. Each individual may register only one account and must provide accurate personal information.
18+ OnlyAll deposits and withdrawals must be made through an account registered in the member's own name. The use of third-party accounts is strictly prohibited.
Zero Hidden ChargesEach bonus comes with specific wagering requirements. You must place the required amount in bets before any bonus funds can be withdrawn. Misuse of bonuses may result in account termination.
Transparent TermsOnce a bet is confirmed, it cannot be cancelled. In the event of odds changes, match postponements, or cancellations, Caaino will act in accordance with its established policy.
Fair RulesYour personal information is protected with the highest level of security. It is never sold or shared with any third party.
SSL 256-bitCaaino is committed to the wellbeing of its members. Deposit limits, cooling-off periods, and self-exclusion tools are available to all users.
In the Member's InterestBy accessing or using the Caaino (hereinafter referred to as the "Platform") website or app, you are deemed to have fully accepted these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of the Platform.
These Terms & Conditions form a legally binding agreement between Caaino and the member. Caaino reserves the right to amend these terms at any time. Changes take effect upon publication, and members will be notified via email or through the platform.
Important: By using this platform, you confirm that you are over 18 years of age and are voluntarily using this service.
To open an account with Caaino, the following conditions must be met:
KYC (Know Your Customer) verification is required before making a withdrawal. Please upload a clear photo of your National ID or passport. Caaino will complete the verification within 24–48 hours. Providing incorrect information may result in account termination.
Provide your real name, email address, mobile number, and date of birth.
Click the link sent to your inbox to confirm your email address.
Upload a photo of your NID or passport.
Your account will be fully activated within 24–48 hours.
Deposits on Caaino can be made via bKash, Nagad, Rocket, and bank transfer. The minimum deposit is ৳100. You must use a payment account registered in your own name.
KYC verification must be completed before withdrawals can be processed. Withdrawals will only be sent to the account used for the deposit or verified through KYC. The minimum withdrawal amount is ৳500.
| Payment Methods | Min. Deposit | Min. Withdrawal | Processing Time | Fee |
|---|---|---|---|---|
| BKash | ৳100 | ৳500 | Instant | Zero |
| Nagad | ৳100 | ৳500 | Instant | Zero |
| Rocket | ৳200 | ৳500 | 3–15 minutes | Zero |
| Bank | ৳1,000 | ৳2,000 | 1–3 hours | Zero |
Once a bet is Confirmed, it cannot be cancelled or modified. Please review the odds and stake carefully before placing your bet.
The maximum payout for a single bet is set individually for each market. Payout limits for each Sports market can be viewed on the betting page.
Please Note: Caaino displays odds in two formats — Decimal and Hong Kong (HK). In the default Decimal format, odds of 1.85 mean a ৳100 bet returns a total of ৳185, including ৳85 in profit.
New members receive a 100% bonus on their first deposit. The wagering requirement for this bonus is 12x the bonus amount, which must be met before any withdrawal.
If you have any questions about a bonus, contact us via live chat or email. Never place bets based on assumptions.
The following activities are strictly prohibited on the Caaino platform:
Violating this rule will result in immediate account closure, and any remaining funds may be forfeited.
Caaino believes betting is a form of entertainment, not a source of income. We care about the mental and financial well-being of every member. The following tools are always available:
Set daily, weekly, or monthly deposit limits.
Take a break ranging from 1 day up to 6 months.
Option to permanently close your account at any time.
Guidance and support for gambling addiction.
For more details, visit our Responsible Play View page.
Caaino reserves the right to suspend or terminate any account immediately and without prior notice under the following circumstances:
You can request to close your account at any time via live chat or email. Any pending withdrawals and active bets will be settled before the closure is processed.
If you have a complaint regarding the outcome of a bet or a payment, please follow the process below:
Start by reaching out via live chat with full details. Most issues are resolved within 30 minutes.
If the issue remains unresolved, email support@caaino.net with screenshots and a description of the problem.
For complex cases, Caaino's resolution team will review and respond within 48 hours.
Completing this process is mandatory before escalating any dispute regarding a Caaino decision to an external court.
Caaino reserves the right to modify these Terms & Conditions, in whole or in part, at any time. Changes take effect as soon as they are published on the platform. Registered members will be notified by email.
Continued use of the platform after any changes constitutes acceptance of the updated terms. If you do not agree to the new terms, you may request account closure.
If any part of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
Final Note: Caaino is committed to building an honest, long-term relationship with its members. These terms are not designed to restrict anyone — they exist to protect the rights and safety of all.
Register after reviewing the Terms & Conditions and enjoy a safe, transparent betting experience. Get a 100% bonus on your first deposit.
For users aged 18 and above. Responsible Play Play by the rules.